· Provide technical support and assistance for incoming queries related to computer systems, software and hardware for users.
· Ensuring the rigorous application of information security/information assurance policies, principles, and practices.
· Provide day-to-day server support to improve workflow
· Maintain and troubleshoot network printers, network firewalls, network servers, telephone systems and other company networked systems.
· Upgrade and maintain computer anti-virus on the network to ensure data security and protection.
· Troubleshoot and resolve computer and other IT equipment problems and malfunctions.
· Assist in setting-up and upgrading computer systems for end users.
· Maintain and troubleshoot LAN/WAN connectivity issues.
· Provide IT support and service to end users.
· Ensure all IT systems are working efficiently and optimally.
· Respond to E- Mails messages for employees seeking help.
· Solving problems for employees which related to laptops, printers and PC.
· Follow up with employees to make sure issue has been solved
-Support and corporation
-Multi IT – tasks skills.
– Solving email and operating system problems.
– Information security
– Systems and network administration
- Job Location
- Garden City, Cairo , Egypt
- Company Industry
- Company Type
- Employer (Private Sector)
- Job Role
- Information Technology
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Number of Vacancies
- Career Level
- Mid Career
- Years of Experience
- Min: 5 Max: 10
- Bachelor’s degree / higher diploma
- Min: 25 Max: 34
Bachelor’s Degree in Information Systems, Business, Communications or related field