*please do not call, email, or come to our location. Apply here and we will get back to you as soon as possible.
We are a yoga studio in Bneid AlGar called Alive Yoga and we’re looking for a receptionist to:
-attend to all queries: phone calls, emails, and walk in guests
-studio tour and membership sales presentation
-explain booking and sign in procedures
-help clients navigate our application and troubleshoot if necessary.
-explain the studio policies and etiquette.
-recommend classes and/or direct them to an available instructor for further assistance if needed
-upsells, follow up with membership renewals, record freezing requests
-handle guest complaints; provide preventive/corrective action, and/or escalate to the studio manager
-create accounts, checking in clients, cashiering, and other tasks using our system
-assist guests if they need help when purchasing retail items, locker assistance and whenever necessary
-accept bookings or schedule private sessions
-handle lost and found items
-ensure cleanliness of the studio at all times
-monitor items/supplies requisition and maintenance requests
-maintain daily operations including opening, operating & closing procedures.
-ensure that the studio policies are followed
-Update clients for any upcoming events/announcements, and offers.
-coordinate with the instructors, ensure that they arrive to class before time and discuss anything related to the class or client
-assist in administration duties
-report to the studio manager owner
-most importantly: greet clients, motivate them, and bid them goodbye making sure they get to enjoy the full experience when coming to the studio.
Working Hours: 2-10 pm, six times a week. The day off depends on the schedule of the yoga studio. Most likely it will be Thursday, Friday, or Saturday.
We will not be able to provide accommodation or transportation.
Please include a photo with your CV.