Monitors data communications network to ensure that network is available to all system users and
resolves data communications problems by performing the following duties.
Receives telephone call from user with data communications problem such as failure of data to be
transmitted to another location.
Reviews procedures user followed to determine if specified steps were taken.
Explains user procedures necessary to transmit data.
Monitors modems and display screen of terminal to mainframe computer to detect error messages that
signal malfunction in communications software or hardware.
Enters diagnostic commands into computer to determine nature of problem, and reads codes on screen to
Attaches diagnostic equipment to phone line to learn if line meets specification.
Reads technical reference manuals for communications hardware and software to learn cause of problem.
Instructs user to enter specified commands into computer to resolve problem.
Calls service technician for service when problem cannot be resolved.
Records number of daily data communications transactions and number of problems and actions taken.
Updates documentation to record new equipment installed, new sites, and changes to computer
Inspects communications wires and cables.
Trains staff and users to use equipment.
Coordinates installation of or installs communications lines.
Configure Routers, Switches, Firewall, CCNA
Installing and configuring servers and storage devices.
Implementing Infrastructure data network and communication system.
- Job Location
- New Cairo, Cairo , Egypt
- Company Industry
- Real Estate
- Company Type
- Employer (Private Sector)
- Job Role
- Information Technology
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Number of Vacancies
- Job Ref.
- Career Level
- Entry Level
- Years of Experience
- Min: 3 Max: 5
- Bachelor’s degree / higher diploma
- Min: 32 Max: 35