Supervises and coordinates activities of workers engaged in customer service activities.
Plans, prepare, and devises work schedules, according to budgets and workloads.
Observes and evaluates workers’ performance.
Issues instructions and assigns duties to workers.
Trains and instructs employees.
Communicates with other departments and management to resolve problems and expedite work.
Interprets and communicates work procedures and company policies to staff.
Resolves complaints and answers questions of customers regarding services and procedures.
Reviews and checks work of subordinates such as reports, records, and applications for accuracy and content, and corrects errors.
Prepares, maintains, and submits reports and records, such as budgets and operational and personnel report.
Makes recommendations to management concerning staff and improvement of procedures.
Plans and develops improved procedures.
attention to details
- Job Location
- Riyadh, Saudi Arabia
- Company Industry
- Information Technology
- Company Type
- Recruitment Agency
- Job Role
- Customer Service and Call Center
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Number of Vacancies
- Job Ref.
- Career Level
- Mid Career
- Years of Experience
- Min: 2 Max: 4
- Residence Location
- Riyadh,Saudi Arabia